Best Western Moffat House Hotel, Moffat ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

High Street, Moffat, United Kingdom, DG10 9HL

Best Western Moffat House Hotel is a 5-star establishment set within a historic Grade B listed property along the scenic River Ness. The hotel offers a unique blend of heritage and modern amenities, appealing to visitors seeking both comfort and exploration. Its strategic location in Moffat provides easy access to local attractions and natural beauty in Scotland. With well-rounded offerings, it caters to a range of guests including families, couples, and business travelers.

Location

Best Western Moffat House Hotel is conveniently situated just 75 km from the Carlisle Lake District, offering guests a chance to explore stunning scenic spots. Local attractions, including Moffat Museum and Lothlorien Antiques, are a short distance away, enriching the visitor experience. Access to public transportation is available, providing ease of movement for exploring the broader region.

Rooms

The hotel features a variety of accommodations including double, twin, and quadruple rooms. Each room is equipped with essential amenities such as electric kettles, free toiletries, and comfortable sitting areas. Some rooms offer picturesque views of the surrounding gardens. Guests can expect well-furnished spaces designed for relaxation after a day of exploration.

Eat & Drink

Moffat House Hotel boasts a bistro-style restaurant where guests can enjoy innovative dishes. The menu combines traditional Scottish favorites with international flavors, crafted by a prestigious head chef. The dining experience is complemented by a warm, inviting atmosphere suitable for casual meals or special occasions. Room service options may be available for added convenience.

Leisure & Business

The hotel caters to leisure and business travelers alike, offering accessible facilities to ensure a comfortable stay. Guests have the opportunity to enjoy nearby natural attractions, with activities suited for families and couples. The hotel's layout provides spaces conducive for business meetings and social gatherings, enhancing its versatility in hosting events.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Twin Room

Max:

2 persons

Bed options:

2 Single beds

Shower

Heating

room details

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Club King Room Non-Smoking

Max:

2 persons

Bed options:

1 King-size bed

Shower

Heating

room details

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Cottage King Twin Beds

Max:

4 persons

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Moffat100 m

Airports

Carlisle Lake District (CAX) 73.1 km

Edinburgh (EDI) 89.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dinner!

I had a wonderful dining experience with a pleasant dinner that exceeded my expectations, complemented by beautiful views from the new conservatory during breakfast.view full review

Accessible Amenities

The bar facilities had improved significantly and were inviting, making it more enjoyable for everyone to relax and socialize.view full review

Spacious Comfort

The bedroom was impressively large, providing ample space to unwind, and the huge, comfy bed ensured a restful night's sleep.view full review

Inviting Relaxation

The serene gardens at the hotel offered a lovely, tranquil atmosphere, perfect for a peaceful retreat.view full review

General

Free Wi-Fi
Parking
Rooms/ Facilities for disabled
Lift

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Dining

Restaurant
Bar/ Lounge area
Outdoor dining area

Room features

Sitting area
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Television
AM/FM alarm clock

Room decor

Carpeted floor

Location

High Street, Moffat, United Kingdom, DG10 9HL

Map view

High Street, Moffat, United Kingdom, DG10 9HL

City landmarks

Store

The Green Frog

1.1 km

Moffat DG10 9SF

Moffat Community Nature Reserve

2.3 km

Annandale Way

2.3 km

at Auchen Castle Hotel

The Falconry Centre

3.2 km

Walthamstow Market

4.9 km

Nearby

Museum

Moffat Museum

260 m

Colvin Fountain Moffat Ram

150 m

22 Well Street

Lothlorien Antiques & Collectables Emporium

220 m

Church

St Andrew's Parish Church

210 m

White Coomb

150 m

Restaurants

Spice India

60 m

Lower Craignelder High Street High Street

Hugo's

100 m

4 Bath Place

Balmoral Hotel

120 m

High Street

Annandale Arms Restaurant

110 m

High Street

Beef Tub Comfort Grill

190 m

High Street Moffat Buccleuch Arms Hotel

Cheng Wok

230 m

13 Well Street

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

Friendly staff

Dog-friendly areas

Dated decor

Inconvenient room location

7.4/10

Very good

Rooms

7.8

Location

7.3

Service

8.5

Dining

6.8

Carol

United Kingdom, February 2024

7.4/10

My stay at the hotel was quite pleasant overall. The room, although small and more traditional in style, was well-decorated, clean, and suited my 3-night stay perfectly. The highlight was the wonderfully comfortable extra-large double bed with the softest sheets I've ever slept in. The service was lovely and friendly, though there seemed to be a mix-up with the facilities information provided initially. The location, just off the motorway in a charming small town with local amenities nearby, was handled superbly. The dining experience, while a bit slow in service, ended on a positive note with complimentary breakfast due to delayed and slightly disappointing dishes. The facilities were adequate, though nothing exceptional.

Rooms

8.0

My room was small, traditional, but clean and well-decorated. The highlight was the lovely carved double bed with one of the most comfortable mattresses I've ever experienced.

Service

9.0

The service was lovely and exceptionally friendly, though there was a bit of confusion with the initial facilities information.

Location

7.0

The hotel's location was good, just off the motorway in a nice small town with local shops and pubs nearby.

Dining

6.0

The dining experience took longer than expected, and some dishes were not up to standard. However, the manager's gesture of complimentary breakfast for the inconvenience was appreciated.

Facilities

7.0

The facilities provided were standard and met basic needs.

Edwin

United Kingdom, January 2024

7.0/10

I had a lovely stay at the hotel. The room was excellent, with spacious and comfy beds. The dog-friendly areas inside the hotel made us feel relaxed, and Flynn enjoyed it too. However, being given a room at the top of the building with no lift was a bit inconvenient. The room decor was very dated, reminiscent of my nan's old house from the '70s.

Rooms

8.0

The room was excellent, with spacious and comfy beds. The dog-friendly areas inside the hotel enabled us to feel relaxed, and even our dog Flynn enjoyed it.

Service

9.0

The staff were all friendly and helpful. They realised the issue with our room location and offered us an alternative ground floor accommodation, which turned out to be brilliant.

Location

5.0

The hotel is located in the center of Moffat on Moffat High Street. While the surroundings were pleasant, the hotel could do with some cleaning and tidying up to enhance the overall experience.

Dining

6.0

The dining experience was a bit steep in terms of pricing. The view of the garden was nice, but there was a mix-up with the drink orders where I asked for coffee but received tea. The cost of £12.50 for a meal was a bit on the higher side.

Facilities

7.0

The facilities were adequate, but there is room for improvement. The hotel may benefit from some modernization to enhance the guest experience.

Friendly staff

Dated decor

Robert

United Kingdom, September 2023

7.4/10

My stay at the hotel was a mix of positives and negatives. The rooms were okay for our needs, but not ideal for those with high dependency on wheelchair accessibility due to some obstacles along the corridor. The bathroom was lovely with a high ceiling and a bath, although the shower was weak. The rooms were not in the main hotel, a bit tatty, and required an additional fee of £20 for dogs which felt excessive.

Rooms

7.0

The rooms were suitable for our needs, but not recommended for those heavily dependent on wheelchair access due to obstacles in the corridor. The bathroom was pleasant with a high ceiling and a bathtub, though the shower was weak. The rooms were slightly worn and charged an extra fee for dogs.

Service

7.0

The service was friendly overall. However, there was a noticeable disagreement among morning reception staff while guests were present, which was a bit off-putting.

Location

8.0

The hotel's location was ideal, right in the center of lovely Moffat. It was very central and convenient for exploring the town, although cleanliness in some areas could be improved.

Dining

8.0

The dining experience seemed decent, although prices were a bit on the higher side. There was a nice selection of items available, and the hotel offered what you would expect from a Best Western.

Facilities

7.0

The facilities were satisfactory, with access to bikes for an early start and a nice conservatory overlooking the garden. However, cleanliness and tidiness in some areas needed attention.

Colin

United Kingdom, July 2023

8.0/10

The hotel offers a mix of positives like spacious rooms with ample tea, coffee, decaf, and hot choc, which was ideal for a group of friends, but slightly dark. The service had a mix of errors initially but turned out to be top-notch, attentive, and very friendly. The location is a gem, perfect for exploring Moffat or a pitstop on a journey, though some noise from public facilities. The dining, though slightly overpriced, offered a homey breakfast experience. The overall value for money was decent.

Rooms

8.0

The room was spacious and well-equipped with tea, coffee, decaf, and hot choc, perfect for a group of friends.

Service

9.0

The service, despite a hiccup initially, turned out to be first class, attentive, and friendly.

Location

9.0

The hotel is located in a fantastic town with plenty of shops, a lovely park, and friendly staff, but some noise from public facilities.

Dining

7.0

The dining was slightly overpriced, but the breakfast had a cozy B&B-like vibe.